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Dear Customers,  please only inquiry the tracking number of your order one week after the order is "shipped",  please do not  ask for tracking number as soon as the order is market as shipped, most likely, you will not get respond, since the order is still processed in the facility center, and the tracking number is not available yet.

Dear Canadian customers, the shipment to Canada can take long time to arrive, some can be 10+ weeks, and Canada post does not provide tracking service, and we are not able to tell where is the package, when it will arrive, please acknowledge this situation before ordering from our site.

1. Tracking fee required for certain countries.


Due to the lost package rate is so high for certain countries, customers from countries other than the following list will be required to pay for $2 tracking fee when the order value is below $20, otherwise the order will be rejected.


Australia, Denmark, Germany, France, Holland, Canada, Czech, United States, Norway, Japan, Sweden, Spain, Italy, United Kingdom



2. Registered and unregistered shipping


Registered Shipping: We provide a free tracking number on all orders over $80.


Unregistered Shipping: For the orders under $80 need a tracking number, please pay $2 together with your selected items or pay it during the "check out" process.

We will not be responsible for the lost shipment if you choose "unregistered shipping".



3. Shipping Method


Generally, items will be shipped via HK or Singapore post 1-3 business working days after full payment is received, and will reach to most of the countries in 2~4 weeks.


If you want to ship by other shipping methods, like DHL/FedEx, please contact us and we'll calculate the shipping cost for you.

Singapore post tracking site

For the RG*********CN tracking number, please track from here